Calvin help me fix a lot of problem fast and easy.
He quickly made the required change on your site so we could run our web page.
Excelent service, is a pleasure to need help
As usual, your staff was on the ball and resolved my issue fast and precise :)
Thanks for all,i appreciated the help
Thanks Hogg for the quick response and fixing my issue...
We got the exact answer we needed to get to our FTP site.
I'm pretty satisfied. Thank you.
Was able to fix my issue very quickly.
Calvin was extremely professional in dealing with my problem and very quickly resolved it. This was very much appreciated. THANK YOU!
Somethings take long time to reply. Otherweise all good..
Hi,I would Like to tell you,That Angelica Y, is one of the Greatest in your team, and had helped me in many of the Cases.Glad to see her, in your team,
Very quick responses, thank you!!!
Angelica was both patient and resourceful ... got my problem fixed quite effectively and efficiently. Many thanks to her!
As always, Database Mart did a great job. Thank you.
Excellent customer service by Daisy H.
Excellent customer service from Daisy H. Courteous and very knowledgeable.
Sherry was very knowledgeable and helpful and pointed out my mistake right away. Thank you so much!
Calvin was very professional and quick to assist. This was very mush appreciated.
Penny is just good at what she does!
Knowledgeable, helpful, and very responsive!
Very good response and satisfaction
Your recommendation was accurate and exactly what I needed to solve this security issue.
Competent and friendly support staff member (Calvin L.). Fast response.
They resolved the immediate issue, very quickly. I am interested in knowing if they do any follow up on the issues encountered or not. Meaning the virtual drive went missing and a reboot resolved the issue, hopefully it will not be something that repeats but would like to confirm.
You do a very good job thank you
fast responce and very supportive
Very quick response, I shouldn't have waited so long to contact.
The rep was most helpful- your hosting and support is world class
Thanks Hogg P. for your help & support!
As always customer service is first class
Very good support service, with an extra mile kind of people!
I created a new VSP and went back and forth with help desk many time during the past 3 days. Everyone was very helpful and knowledgeable. I am hoping to migrate my old VSP to this new one before the end on this week. Thanks :)
I made two payments for the same service and needed one cancelled and cynthia was handled it before i could respond to this survey.Very much ok keep it up
He is very reasonable and understanding
Your services are good. In last 4 years it was only once my issue was resolved very late.
Sherry, who helped me on the online chat was very, very good. However, the team handling the emails kept dropping the ball. This should be followed up on.
Good, quick support. Great job.
It took a few hours, but the problem was resolved.
I am ok with the service. Very prompt
Very good service and reliability. Little to no downtime, and you get things back up quickly when it does happen.
Linda was very helpful and resolved the issue promptly.
excelent service linda..world class
Fast and efficient, had me upgraded to Windows Server 2016 in less than 12 hours. Thanks!
Good fast and respectful support.Good luck
Calvin Just Did what i need and the support was super fast
Business is all about the customer: what the customer wants and what they get. Generally, every customer wants a product or service that solves their problem, worth their money, and you guys are delivered with amazing customer service.
The single most important thing is to make people happy. If you are making people happy, as a side effect, they will be happy to open up their wallets and pay you Thank you Angelica For the Support.
Calvin assisted. Probably was resolved within 10 minutes.
We appreciate your fast response and solution to the issue. Solved as requested. Thank you !
Prompt response. This is highly appreciated.
Excellent customer service! Please keep up the good work
Angelica Y. was fast friendly and got it right the first time. Thank you. DBM is the BEST!!!
Your support has always been spot on. IF I ever have an issue, it is resolved almost immediately.
I didn't expect them to actually create the DNS records for the new domain. I would have been happy if they had told me that I needed to create it myself. But they went the extra mile. Thank you very much!
As always, the service from you is perfect. Thank you for your support!
Thank you so much for the support
I have rented servers for 15 years. The fastest best support I have ever had. THANK YOU!!!!!!
great effort by you guys, i am very satisfied with your response.
you guys are awesome and will be always active.
You all have been very helpful the last few days and I really appreciate it very much.Ken Sundberg
Very good support by Linda. With way of talking I m impressed.
Thanks Rena for helping us set-up the SSL for our 6 domains! Very well done
Great service, fast anf efficient
Thank you so much. I appreciate it very much.
all responses were quickly and exactly
Quick reply to my problem, and sent me a link to a microsoft system to remove my wrongly-blacklisted IP address for HOTMAIL addressesExcellent service.Thank you
Great guy, as always quick solutions.
Rena was fast, efficient and friendly and a credit to DBM's customer service reputation. Thank you.
Rena is excellent, and the whole Team thanks guys as always
Thank you for your kind and quick help.
Thank you for all the help getting started. Penny was great.
Very timely and precise with the needed information.
Penny G. is the greatest!!!!! And DBM is the bestest!!!! LOL
Angelica and team always provides world class services and supports..
It was very kind of the individual
Straight to the point, and very knowledgable agent
Always happy with DBM's great customer service :)
Really nice, cooperative, understanble.
Thank you Penny!!!! I have no recommendations to improve on service that provides fast and accurate resolution of issues at 5am with a turn around time of less than the time it takes to finish my coffee.
Fast & Accurate turn around. Very good service as always. Greatest hosting service :)
Great support ! Thanks ! Georges
Calvin did the job! Much thanks!
Linda was information, fast, and has our site back online.
Angelica was such a great help !Very professional !Thanks
Soft, short, precise, to the point. Could not be better.
great accurate and prompt service, no hassle at all
Your customer support is the Best!!! Ok, it took awhile for the agent to get onto chat with me. I figured you had a major outage or something, but once online, as always, they went out of their way to help me sort out the issues and got my site back online within 20 minutes. Anyway it was so great that I can't give any less than 5.
all questions answered thanks ... keep up the good work :) GODBLESS
Wass attended by RENA and solved my problem sucessfully.
Angelica Y. was my representative in this case and she has a rapid solution to my problem so I am very satisfied.
Prompt and efficient support! Thank you!
I asked for a reformat of my VPS due to problems. Although I planned on reloading all software I was happy to be reminded that everything should be backed up before reformatting was done. When confirmed that I was ready, the reformatting was done without delay. Good Job. Now all seems to be working fine.
Very great support team from Databasemart
thank you so much, really pleasure work with you
Love the service guys! Keep up the good work!!
My buddies , they don't make a big deal about things and are really patient and nice so you want them on your team , kudos
I have been a customer of Databasemart for many years now because they have consistently performed like a valuable strategic partner in helping me grow my business. I have many things I need to worry about in trying to move my business forward but I know I don't have to worry about my web hosting platform. If any issue does pop up, I know that Databasemart will work with me to quickly resolve the issue and I can get back to other activities.
Angelica was fantastic - polite, responsive and very helpfull!
Did an excellent job and a quick response.