cameron responds very quick to questions and that makes user experience great . thanks cameron
I appreciate the initiative the customer service rep took to renew our security certificate in a timely manner.
Usually there are no issues for my server. But this time i had space issue so I just thought to check possibilities to resolve my issue and Extemely quick action taken by representative. I am happy that i have server with database mart.
Does the Windows hosting plan have a separate domain controller associated with the domain, for example? www.name.ccom:2082
It has been a difficult day for me, however support functioned WELL!
Quickly responsive, quick help, easy explanations! Recommend 11/10!
very efficient and kind support by Linda. I am a new customer. Apprecaited very much. Hope to wrok with you for longterm. regards
I'm really satisfied with your quick service. It's really professional and And I highly recommend your company.
Database Mart support Team is just awesome. They do everything with passion and quality
Great team ! great support ! In no time I was handled very professionally
Sherry is a gem! Always consistent no matter what account i use to chat your company up. I have introduced over 70 people to your company in the last two years. I have noticed how patient she is ALL THE TIME no matter who the customer is and how silly the questions. She is a gem, get her to teach others please. She makes me feel pampered and important. Many thanks
Very responsive. Knowns exactly what has to be done. Extremely satisfied so far. Thanks.
Ryan understood the problem, and is getting a ticket together to have my index.html 's restored. I was hacked.
Sherry has been so helpful and answered all my questions. I did not get a chance to thank her for help and time. Thank you so much
Zoey is very cool attending to issues, and the enthusiasm to help is overwhelming. I'm highly satisfied with the customer services, so many times, including the rest of the team though, I've never for once had any issues with 'em all. Thanks
Fast, precise and efficient support as always ! Keep up the good work !
Aimme very pleasant and helpful. i am sure your not paying her enough!
The chat was very helpful. I got a better solution than I originally thought. Thanks.
Great team this eveninggreat job fixing my email isseGeorges
I appreciate the quick service, it allows us to maintain our schedule. You guys are awesome!
Thank you for all your help your service was excellent and very FAST i will definitely recommend your services to others in the future wishing you all a lovely day...
Excellent attention. I received all the information about the problem and the appropriate solution. Please continue this way.
it was really a good service. with in seconds they reply us. May be in future i will buy some business packages.
Yes the time and the quality of your support is really wonderfull, I am totally satisfied.
The weekend support team on 7/6/2019 is just the best ! I am so glad they took care of me as if they were part of my familyGreat job Georges
Asked for a change of OS . Done with in ten minutes.. Impressive or what. Quick contact. Cannot ask for more. Thank you
Agent Understood the concern and did a brilliant job done..... Appreciated agent patience and resolution provided.
So wonderful and patient! I'm so pleased she was able to help me. Can't say enough good things.
No recommendations. Wonderful job! Very careful, as is necessary when re-installing the operating system from scratch.
The representative was insightful and straight forward. Rapidly solved my issue and gave me directions to avoid it in the future.
resolved my SSL issue promptly and let me discuss a follow-up regarding a DB import/restoration from a crash.
Thank you for the great service that your techs supplied me with last week!
I am extremely satisfied with support. I have never experienced this kind of quick support and very helpful answers in other vendors. Keep it up :)
They did exactly what needed to be done in a timely mannerthank you so much
Hi, I'm betting on your company, so far the service they provide is very good, congratulations ... As I use the VPS, I hope it goes well, thank you.
The software has a lot of bugs in it. Hardly anything I tried relating to restoring a db backup file via upload worked. The awesome support provided by the CS rep more than made up for it.
Got my account active, connected to the server in about 2 hours.
thank you linda Great communication and excellent to work with. Resolved my issue . Highly recommend.
Happy with excellent service from Calvin, displayed patience, pride and ownership of his work. Was not irritated by multiple tickets and live chats coming in simultaneously.
linda was able to sort out the issue with no fuss, thanks very much
Very quick and complete answers to my questions. Very satisfied with Calvin. Thank you.
Thanks linda for your great support . it was quitw to the point .
I love your fast response. That’s how a company’s services should be.
took 10 minutes to answer first question but the Rep was helpful.
Hello i have order 2 windows vps but its not deliver in my email please check email id firstname.lastname@example.org
Very knowledgeable and very helpful. Really appreciate the service and explanations.
Easy to communicate. And the customer support is very helpful 5 stars A+++++
Very helpful and I am going to extend my server to 24 months ASAP.
Calvin was a life saver, excellent tech support and customer service
Penny, angelica ,vera j , zoey ,are all great .everyone replied quickly and it was a great help from database to resolve the issue .Thank you so much
Dear Sir,I am being a Customer of you for about 3 years, and Angelica Y, is really the Treasure of your Company, as she is a Highly Caring, and Highly Professional, and Solved my issues, for the Second time, exactly, as I was Expecting to be doneI was just Telling you,She is the best, and bring the Smile on my face, after 2 Days of Chatting to have things sortedMaking it Simple, She is Caring, and know the Customers concerns, and how to reply, and solve the issues
Great chat experience with Sherry! Quick and smart support / Many Thanks...
How much does this plan cost me for a year Express Windows VPS knowing that I am new to the world of Windows hosting and I have independent software and do not know the options I chose when booking the server
the representative was so helpful keep giving good and quick support
Your agent did great, and answered many questions your signup data should have. I am pleased with your first timers support. And look forward to recommending your great service to my many followers. Please notify me when you get an affiliate advertising plan. My old VPS use to pay me $30 in credit for each new signup after they spent $30 with them. This helps both of us. Express Linuc VPS, 2 cores ~2.7_GHz, Fifteen TB per month bandwidth. No known penalties or fees. Package upgrade and downgrade allowed in term without reset of term. And you can get me an 8 digit ip below 18.104.22.168, so my gamers are stuck all day typing in needless digits. Sound perfect. let me know directly if i misunderstood anything.Only 2 OS rebuilds per month... this is not a feature. I can build and maintain a linux VPS and solve some problems. My default solution for complex issues though is to rebuild that VPS. It is just easier. My old provider allowed this freely and automatically. It took under a minute to reprovision the OS, with no limits on this. I hope to see you move to this level of user control down the road.
I got the right info to solve my issue in a very short time, on saturday, after all
Shane T. did a QUICK professional resolution to my problem. After 3 days of scratching my head trying different things trying to correct the problem myself, Shane resolved my problem in less than 5 minutes. Thank you Shane!
Ryan was great to work with and we nailed the issue very quickly
let's come easy to play games on this server s the chance of warm internet is what
Great job in difficult communications environment. I was on an airplane.
Good and fast very reliable response. Felt it's good decision to have server with database mart
Rena did an excellent job - very patiently explained the virtual server details - I am a novice hence I asked many stupid questions.
Aimme was extremely attentive, patient and helpful. I hope I get her again if I ever need assistance. Thank you so much Aimme
first off thanks to Aimme L., Ryan H., Angelica Y., Zoey , Jone M.who helped me get this done. I am now currently doing what i wanted to do, that is to use the product that i purchased! it is never easy doing this stuff and fact is not even possible at this point without the exemplary help from your support staff. Jason
Hats off to you and your team of customer service help there. no one time did i hear the what i did not want to hear. "you need to hire a webmaster" really i am impressed thank you all there for taking the quagmeyer on!
hows this out of the 3 places i try to get this going i have not been able to yet. only because i don't know anything yet. of the 3 places databasemart is the only one that has been there to help. thanks
I just love Databasemart, professionalism and prompt support and excellent service.
The response was quick according to the importance of the service they provide. and the answer was only to notify that the incident was solved
Awesome customer service.. Answered all my questions and even gave a little more knowledge to help me understandA+++++++++++++
I am new but so for every time has Fast and efficient... Thank you
Absolutely fantastic.. very helpful.. Resolved the problem and provided documents for the next time so I can do it myself.
I'm very happy with your service and I hope you will be around for many years to come :)
nothing to add except confirming an excellent communication service encountered
Thank you for your accurate and kind answers to your questions. I was worried because it was the first VPN I tried to use, but it is enough to use with the help of supporters. I recommend it to many people with confidence.
Thanks Rena .you clearly understood what I meant to say .and worked out faster for me .
Sophie was very helfull and efficient in the whole process. I´m really satisfied wiht her assistance.
Order Number: 9258473960i want to see more information about my order
Fast responds, answers to all my questions and everything went smoothly. Perfect customer service.
Response time after ticket opening was very short. Keep up the good work.
She explained why I kept getting different answers about which IP address to use.
Very quick in finding the root cause of the problem, polite and efficient.
CALVIN is a great support guy. He saves my day and remove my headaches.
Thanks to your support team, always fast and efficient, continue working, great job !
The rep took care of everything. She even asked if she could turn off the server before proceeding.
Very professional and really knows what she is doing. She assisted me to whatever I asked/inquired regarding the product I just purchased.
you guys are really doing great keep up the good work! I am pretty much impressed that you resolved my issue asap
Very pleased with the Extraordinary Service!!Keep up the good work!
sherry is always a darling, i run a business so i have chatted her up with so many of my client's IDs and she is always helpful and patient. Give her a raise! She has been consistent for over a year!
Databasemart has consistently provided superior service. Well done.
always timely answerd my questions and forwarded my inquiries to higher staff if needed!
Above and Beyond: I only asked for a reinstall of a newer version of Windows Server, but instead also had my VPS updated to (1) increase disk space from 60 to 100GB, and (2) increase CPUs from 2 to 3. Without having to ask.
I have always received great support from your customer support .thank you so much angelica.
It is a pleasure to deal with the support team here. Always very nice and takes care of issues quickly. Thank you.
Zoey and Jone were very quick to give me an answer, really enjoyed the service!
I hope that all chat personnel were like Angelica, polite, knowledgeable, professional and helpful, yet, efficient and timely. Great customer service, Angelica.
Fast help/reinstall when we needed the most (because of hacking).
As usual, a very timely professional and helpful response. A+++ Thank you!
Customer Service Representative was awesome. Since there is no phone service, quick response with accurate information is very important.
I was traveling and added a ticket without a full diagnosis. I should have found the problem, however, I just added a ticket and the agent did that for me. Thanks for the insight and debug of my mail flow. This was easier than getting to the office and doing the diagnostics personally. I apologize for being so lazy . Thanks again for the quick response.
Got me the answer i needed and put up with my impatient bullshit.